SHIPPING & RETURNS

Shipping Policy

At The Indian Sandook, we offer a seamless shipping experience for all your ethnic fashion needs. Our shipping methods are efficient, and we ensure that your orders are carefully packaged to preserve the quality of your items. We are committed to transparent costs and will always communicate any applicable charges clearly to you. Your trust is important to us, and we strive to provide a shipping policy that meets your expectations.

The Indian Sandook utilizes the services of reputed courier service providers for offering shipping in India.
Shipping charges are borne by the customers.
We strive to ensure timely delivery of Domestic orders within India in 3-5 Days to most of the cities

It is essential to confirm that your shipping address is correct and fully detailed before placing your order. We will not be responsible for any delays or issues with delivery that arise from inaccuracies or omissions in the shipping address.

We would like to inform you that tracking details may require 24 to 48 hours to reflect updates after your order has been dispatched. If you have any questions or need assistance regarding your delivery, please do not hesitate to contact us

We have implemented flat-rate shipping fees for standard orders within India. The shipping charges are calculated according to the total weight of your order and will be visible during the checkout.

Return & Exchange Policy

We want you to be completely satisfied with your purchase from The Indian Sandook. In the event that you have a change of heart or encounter any issues with your product, our return and exchange policy is designed to offer you peace of mind. Our straightforward approach to refunds and exchanges is aimed at building your confidence in shopping with us.

We offer refund and/or exchange within the first 5 days of your purchase, if 5 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Your item must be unused and in the same condition that you received it.
The item must be in the original packaging.
To complete your return, we require a receipt or proof of purchase

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at (Add Relevant Email Address) and send your item to: (Relevant Address)

Unboxing videos play a crucial role in the exchange process, as they offer valuable insights into the product's presentation and quality. This visual content not only informs potential buyers but also fosters a sense of trust and transparency in the purchasing experience.

Clearly display your contact information, including your email address and WhatsApp number, for customers to reach out with any questions or concerns regarding exchanges or orders.

For more details on our return and exchange policy, kindly review our FAQs or get in touch with our dedicated customer support team.